Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance;
To be able to contact our Visitors and Users with general or personalized service-related notices and messages;
To comply with any applicable laws and regulations.

CTIA (Cellular Telecommunications Industry Association) Opt-In Process SMS

Data Usage Statement:
Customer data, including mobile opt-in information, is used only to provide and manage our services. It is not shared with third parties except when necessary to fulfill these services.

Data Sharing:
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Axess Trailer Rentals Inc., from 647-689-6084 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 647-689-6084 or info@axesstrailerrentals.com. Mobile opt-in information is never shared with third parties.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Types Of Messages Users Will Receive:

Account Notification Standard notifications about customer purchases or relationship with our business
Customer Care Answering customer questions, conversational messaging between us and our contacts
Delivery Notification Notifications about the delivery status of a product or service

Data Transfer Restrictions:
Consumer data will not be transferred to any external organizations under any circumstances, not only for promotional or marketing purposes.

Data Protection Measures:
We do not transfer consumer data to any external organizations under any circumstances. We have strict internal policies and security measures to prevent unauthorized access or sharing of user data.

Message Frequency:

Message frequency varies based on your interactions with us, but you may receive up to 5 messages per week.

Contact Information:

If you have any questions or concerns about this policy or your data, please contact us at info@axesstrailerrentals.com or 647-689-6084.

FAQ's CTIA (Cellular Telecommunications Industry Association) Opt-In Process SMS

What Information Do We Collect

Contact information such as email address, phone number, mailing address

How Do We Collect Your Information

We collect opt-in verbally from our customers. They can opt-in to receive messages either in person or over the phone if they call our business. When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script: “By providing your phone number and agreeing to receive texts, you consent to receive text messages from Axess Trailer Rentals Inc. regarding Account Notification, Customer Care, Delivery Notification. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance.

Do We Share Your Information?

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

How Can Customer Opt Out Of Communications?

For example, by texting/replying STOP, UNSUBSCRIBE, QUIT

How Can Customers Request Changes OR View Our Privacy Policy?

If you don’t want us to process your data anymore, please contact us at info@axesstrailerrentals.com

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@axesstrailerrentals.com

How to Contact the Message Sender

Example: If you have any questions or concerns about this policy or your data, please contact us at info@axesstrailerrentals.com or 647-689-6084

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.